How do I get billed / invoiced?
 
All invoices / bill are sent out via email, they will arrive 10 days before the billing cycle.
Example you will receive your February invoice / bill around January 20th.
All services are billed in advance, example your February services are invoiced / billed on
or around January 20th (10 days before the billing cycle)
 
Prorated Services
All services are prorated so all of your items will be due on the same day (1st of each month)
Example you add a new service such as another domain (you add this on the 15th of the month
You will be charged the current monthly rate of 4.95 for one complete month.
Then on the following month bill you will be charged the prorated fee of 1.98 on the
15th of that month, so all of your items will become due at the same time.
 
 
Due Date
All invoices are due on the 1st of each month, on the 10th you will receive a late notice / reminder
you will receive one everyday for 5 days. On the 15th you will receive a suspension notice
for non-payment. On the 16th your account will be terminated, if your account is terminated
your account can be subject to a re-instatement fee of $15.00 per item
 
 
We accept all major credit cards, Paypal ™ payments, checks & money orders, we do not accept cash
 
 
On line Payment Option
You can make your credit card payment on line @ http://www.1st-dialup.com/epayment.html
For checks or money orders please see the bottom of your invoice for instructions
 
 
Running a little behind
If some unknown reason you can't make your payment on time call or email us.
We are very flex able and the last thing we want to do is terminate your service,
just keep us informed if their might be any problems.
 
 
Any account that is 60 days past due
All files will be deleted from our server unless we are contacted about your account
It is your response ability to keep your account up to date
Also to keep copies of all your files on your hard drive
If your files are deleted for non payment their will be
a $30.00 charge to restore your files
 
 
Spam Policy
1St-Dialup & it's sister company's have a "0" zero spam tolerance policy.
If any clients if found abusing our mail servers by sending out Spam their accounts will
be removed from the server. No refund for any payments paid in advance will
given.
 
 
1st-Dialup & it's sister company's reserve the right to refuse service to anyone
 
 
Change of Price or Cancellation of Service
1st- Dialup & it's sister company's reserves the right to cancel or
change our prices for any clients account at our own decision.
You will receive a 30 day notice via email and or fax
of our decision. After receiving your 30 day notice the cancellation / price increase .
will take effect. Our price increase will be posted on our web sites
30 days before it goes into effect
 
 
By signing up for any of our services you agree to our billing policy,
our cancellation of service, our refund policy and our "0" zero spam tolerance
 
 
Contact us
 
Call Us @ 909-266-1434
Toll Free (866) 282-7948
Fax (909)-266-1445
If you get our machine please leave a message. We will return your call as soon as possible
 
 
We reserve the right to change or modify this agreement at any time.
If we decided to change and or modify this agreement all
clients will be notified by email of any updates, modifications or changes Dated 06/01/1995